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Tree root cable

Mrpd1
Joining in

A tree root is pulling out the broadband connection to my house. 

5 REPLIES 5

-tony-
Alessandro Volta

post some photos 

____________________

Tony.
Sacked VIP

Must resist an I AM GROOT comment...

Dammit!



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Hub 3 - Modem Mode - TP-Link Archer C7

Mrpd1
Joining in

FIXED : I managed to speak to virgin media and a technician is coming to my property. 

I called 150 on my mobile and chose the option that says I'm leaving.   This is because the IVR has no appropriate options for the actual issue and loops around before hanging up on you.

My thanks to those that replied.

Nice one! - In fairness that is the best way to speak to a person!



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Hub 3 - Modem Mode - TP-Link Archer C7

Serena_C
Forum Team (Retired)
Forum Team (Retired)

Hi @Mrpd1

 

Thanks for getting back to us to let us know that a technician is coming to your property to sort out the tree root.

 

Please do keep us posted on how things go with the visit.

 

Best wishes,

 

Serena