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rogersmj
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Message 1 of 14
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Third time lucky - perhaps?

Hi all,

well i'm looking again at the fast Virgin Fibre, this being potentially my third attempt to try and get this sorted. The last 2 attempts have ended up being a no go due to cabling issues, i'm hoping that's all sorted in my village now.

So the big question for Virgin themselves, has there been a successful install on my road yet? If so then i'll be looking to sign up.

I would be very grateful if someone from Virgin could PM me and I will let you know my details so you can look the road up.

Many thanks

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chenks
Community elder
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Message 2 of 14
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Re: Third time lucky - perhaps?

you would know if there had been an install in your road as they would be digging it up to lay the cables and to install the t-points outside each property on the pavement.
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rogersmj
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Message 3 of 14
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Re: Third time lucky - perhaps?

Hi, no this was already done almost 2 years ago. Its not a case if wondering if we have Virgin as I know obviously we do in the village, its a case of whether any house on my road has had a successful installation.

over the last 2 years the pavement in my village has been dug up so many times I’ve lost count! So I’m hoping now that my road actually has some successful installations

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jbrennand
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Message 4 of 14
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Re: Third time lucky - perhaps?

Have you asked any of your neighbours ?

--------------------
John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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rogersmj
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Message 5 of 14
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Re: Third time lucky - perhaps?

Yes, my immediate neighbours have exactly the same issue we had with the cabling, so they also decided not to have any more workmen digging up the pavement outside.

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rogersmj
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Message 6 of 14
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Re: Third time lucky - perhaps?

Hi all,

well still no answer to my question, I guess Virgin don't want my money?? Or maybe they are too embarrassed to reply and confirm my suspicions that no-one in my road has been connected to their infrastructure!?

You might wonder why I am bothering to keep this post going, don't get me wrong I would love to get myself connected to Virgins fast fibre broadband, and hence the reason to try and get some kind of response from Virgin.

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Forum Team
Forum Team
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Message 7 of 14
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Re: Third time lucky - perhaps?

Hello rogersmj

 

Thank you for posting this on our forum and welcome to the community. Apologies in the delays in getting back to you. Have you been able to speak to the team since your post? Is this something you still require assistance with?

 

You can check what services are available to you by clicking here virg.in/checker and entering your post code.

 

Rob

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rogersmj
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Message 8 of 14
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Re: Third time lucky - perhaps?

Hi Rob,

thanks for the post. I've still no feedback regarding this, so would be grateful if this is something you could help with please.

If you could PM me i'll give you all the details you may need.

many thanks

Matt

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Forum Team
Forum Team
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Message 9 of 14
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Re: Third time lucky - perhaps?

Hi rogersmj, I'll be happy to take a look for you. Please send me a PM confirming your full address, I'll do some digging and get back to you asap. 

 

Tom

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MissPasko
Knows their stuff
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Message 10 of 14
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Re: Third time lucky - perhaps?


@Tom_F wrote:

Hi rogersmj, I'll be happy to take a look for you. Please send me a PM confirming your full address, I'll do some digging and get back to you asap.

Tom


I see what you did there! Smiley LOL


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