on 23-02-2022 12:35
Hi can anyone advise how i can get a survey done on my property? I have spoke to over 10 virgin staff members and asked for data reps/ engineers to call me back but no one has and each member tells me they can't help.
Virgin cable lines go past my door and neighbours either side have virgin, however, on the online checker it states I cannot get it. I need fast speeds so really want to check if I can get it.
thanks
Answered! Go to Answer
on 04-03-2022 15:23
Hi @CareyA
Just checking in to see how things are going - is the line now showing as available? Please do keep us updated! 🙂
Best wishes,
Serena
on 07-03-2022 11:32
Thanks for following this up.
Yes I have signed up and just waiting to get installed.
very pleased with how I was able to get my issue resolved on the forum.
on 09-03-2022 11:37
Hi CareyA
That's brilliant news
Can you please give us one last message once you have been installed
Gareth_L
on 09-03-2022 15:04
Will do
on 11-03-2022 15:30
Thank you CareyA!
Look forward to hearing from you 🙂
on 26-08-2022 11:23
I am giving the engineering guy 10 out off 10 wt a lovely man
on 28-08-2022 11:32
Hi Lisatomlinson12,
I'm glad our technician left a lasting impression!
If you do have anymore queires in the future then please don't hesitate to contact us again.
Take care,