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Sure survey

CareyA
Tuning in

Hi can anyone advise how i can get a survey done on my property? I have spoke to over 10 virgin staff members and asked for data reps/ engineers to call me back but no one has and each member tells me they can't help. 
Virgin cable lines go past my door and neighbours either side have virgin, however, on the online checker it states I cannot get it. I need fast speeds so really want to check  if I can get it.

thanks

16 REPLIES 16

Serena_C
Forum Team (Retired)
Forum Team (Retired)

Hi @CareyA

Just checking in to see how things are going - is the line now showing as available? Please do keep us updated! 🙂

Best wishes,

Serena

Thanks for following this up. 
Yes I have signed up and just waiting to get installed. 
very pleased with how I was able to get my issue resolved on the forum. 

Hi CareyA

That's brilliant news 

Can you please give us one last message once you have been installed 

Gareth_L

Will do 

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Thank you CareyA!

 

Look forward to hearing from you 🙂

 

 

Nat

Lisatomlinson12
Joining in

I am giving the engineering guy 10 out off 10 wt a lovely man 

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi Lisatomlinson12,

I'm glad our technician left a lasting impression!

If you do have anymore queires in the future then please don't hesitate to contact us again.

Take care,

Kain