on 03-10-2021 15:10
1 Gb Superhub 4 Speed Problems
Intel Wireless-AC 9560 160MHz
Realtek PCIe GbE Family Controller
When using 'samknows.com/realspeed' the 5 results are:
1 392 - 76
2 421 - 78
3 693 - 78
4 429 - 76
5 400 - 79
Have had an engineer visit who states nothing wrong with connection from hub to virgin. It must be the equipment I am using thats at fault. Told him have top end hp i5 notebook etc.
Can someone explain this correct or is their a problem with the Hub of Laptop
on 03-10-2021 15:40
on 03-10-2021 18:28
Thanks for the reply and help. Have done as above (I have even Factory Reset the Superhub 4) - samknow.com/realspeed results show 863 - 92. ookla shows ping 24 download 447 upload 52
on 03-10-2021 21:01
log into hub3/4 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream
and confirm your speedtests are wired
on 04-10-2021 10:47
I can confirm 'wired' and in 'router mode'.
Have up and down stream info in html and pdf but can't seem to post in reply
04-10-2021 10:59 - edited 04-10-2021 11:00
just cut and paste the levels - if you get an error ignore it and click the post button again
on 04-10-2021 11:38
Have tried a few times to upload html files but stating not allowed over20,000 characters
on 04-10-2021 11:59
on 04-10-2021 12:00
load the info on the hub on a browser select each page - copy it and paste it here - may need more than one post but it works
on 04-10-2021 12:50
Have managed by uploading jpg's