Super Hub 3 won't let me use printer

[McGruff]

I have a new Super Hub 3 printer. It worked perfectly with my previous Super Hub 2, but the new one won't let it connect with my home network, so I can't print anything from my iPad or my PC (thought thecopy feature still works fine. The model is an HP LaserJet Pro M28w, which doesn't have a screen where I could enter the new hub's password, and when I try to use the hub's WPS to connect, it doesn't  do the job - the wireless indicator light on the printer just keeps blinking. And since the Super Hub 3 doesn't have a USB port I can't do it  that way either. And my iPad shows that there is no sign of the printer in the network.

Has anybody got any advice as to how could proceed? Preferably using my iPad as my means of  adjusting any settings in the Hub, if that's the way to do it.

[McGruff]

I just tried to log-in to my superhub, with a view to maybe carrying out Carl's suggestion - but when I put in the password of the hub the response was that it was inaccurate. It wasn't - it was the one on the hub which successfully works for my home network (apart from the problem with the printer).

What should I do to solve this one?

[goslow]

Are you entering the hub's admin password and not the wi-fi password? Regularly a source of failed hub logins in topics on the forums.

[McGruff]

I used the password printed on the hub, the one I used to slink the family's iPads into the hub. I don't know any other one.

[Tudor]

The passwords for WiFi and hub admin are totally different. They should both be listed on the bottom of the hub.

[newapollo]

@McGruff 

It should be the Settings password which is 8 numeric characters.

[Steve1701]

Hey all,

I have to say here, and I might be clearly missing something. But ... Is it just a case of 'Gimmick or Gain?'

If you have a wireless-capable printer, WHY bother connecting it directly to the Hub 3?

If it connects to your PC, Laptop, Tablet, and by extension, the Cloud, why complicate things ... Given the number of issues posted even recently, It boggles me why anyone is bothering. It seems that anyone with any sense would leave the printer connected to their PC, Laptop, etc, and forget going the Hub 3 route.

But as I said, "Maybe I'm missing something,"

😕

[asim18]

This review on Amazon might help he had similar issues and has given instructions to fix:

https://www.amazon.co.uk/gp/customer-reviews/RB8B35UURK4RO?ref=pf_vv_at_pdctrvw_srp

[goslow]

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@McGruff wrote:

I used the password printed on the hub, the one I used to slink the family's iPads into the hub. I don't know any other one.

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You need to use the 'Settings password' to log into the VM hub as highlighted in the picture in message #2 in this past topic

https://community.virginmedia.com/t5/Networking-and-WiFi/Hub-3-0-settings-password-not-working/td-p/...

[Adduxi]

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@Steve1701 wrote:

Hey all,

I have to say here, and I might be clearly missing something. But ... Is it just a case of 'Gimmick or Gain?'

If you have a wireless-capable printer, WHY bother connecting it directly to the Hub 3?

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The OP can't get the printer connected to the Hub via wireless, hence the struggle.  Personally I'd dump the printer and get one with an ethernet port, as I have done on several occasions.

Also relying on a PC or laptop negates the usefulness of the printer.  It should be able to print standalone.  

[McGruff]

@Steve1701 wrote:

Hey all,

I have to say here, and I might be clearly missing something. But ... Is it just a case of 'Gimmick or Gain?'

If you have a wireless-capable printer, WHY bother connecting it directly to the Hub 3?

Yes indeed, if I could get the printer using wireless to connect to my home network, that's whatI want. Since I bought it a few months ago that's what I was doing and it worked perfetly. But since I got my Superhub 3 the connection to my home network is kaput. The hub is the problem, not the printer which has shown that it is perfectly wireless capable. Only problem with the printer is that for some reason HP designed out providing a method for directly logging it into the hub wifi, so I¡m dependant on WPS which doesn't do the job.