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Street connection point

Joining in

I’ve just signed up for virgin broadband. But I’ve noticed I can’t see the Street connection point on pavement outside my house. All the other houses on my street have them though. I suspect mine has been tarmac over it.

What will happen when engineer comes to install broadband?

do I need to let virgin know?




Very Insightful Person
Very Insightful Person

Make sure you overlap any existing Broadband provision with your VM startup date. If there is no dropbox existing on the property & the tee point is obstructed, then the cable pull team won't be able to pull a cable from the cabinet. This is likely to result in a delay while a construction team deals with installing a tee & the council permits required.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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Forum Team
Forum Team

Hi Mredol,

Thanks for your post, welcome to the Community Forums!

I can appreciate your concern with not being able to see a tee point outside your home - nodrogd is correct and this may cause some issues.

However I can see that you have been in touch with us recently and arranged a site survey. Looks like we are aware of this.

If you need anything else in the meantime or have any other questions, please don't hesitate to ask 😊