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Still having activation issues with broadband

Hello. I've been trying for a couple of days to get online with my new hub 3.0. I'm desperate to get online so I can work from home.

A couple of VM engineers (Cor, Chris - thank you!) have kindly responded on this forum and suggested a mobile number to text my details to. I texted them early this morning and again just after midday. My internet is still off and I didn't get a response to my text.

Am I just being too impatient, or will they be able to activate my broadband? Can anyone else from VM help, please?

Thank you!



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Re: Still having activation issues with broadband

Please Pm me your account number and postcode.


If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
You can also save £50 off your bill by recommending someone onto virgin media. To find out more PM me

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