Spotter request

[Jon28]

Hi,

Can someone from VM please help me to arrange a spotter at my new address?

I spoke with Joe previously, but I believe he has now retired. https://community.virginmedia.com/t5/QuickStart-set-up-and/Spotter-request/m-p/4968839#M200235

Also spoke to your sales team, and they said they would send out a spotter and email me. But it’s been two weeks and I haven’t heard back.

Will be moving to the address shortly, so want to be able to change accords to virgin swiftly. 

[Christy_D]

Hi @Jon28 

Thanks for your post again and reminding us to follow this up for you. 

Joe has since left the forums, so I can certainly pick this up for you. I'll pop over a private message to take a few details and we'll see if we can proceed with the investigations for you. 

Thanks,

Christy