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Socket, No Connection

West17
Joining in

on ‎29-11-2022 17:03

Hi

Need someone to sort out my connection for me. Just moved to a new house, as per previous persons problems the cables won’t insert in to the socket.

I’ve tried to get through to a human at Virgin about this but that seems pretty impossible. Very surprised by this.

I can’t share a photo because it’s too big.

If I can’t get help here I’ll just have to cancel Virgin.

Thanks

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎29-11-2022 17:05

Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday or you can wait 2 or 3 days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Alex_RM
Forum Team
Forum Team

on ‎01-12-2022 20:00

Hi West17,

Thanks for posting and welcome to our community 🙂

I've had a look at things from our side and can see that you've been able to contact us regarding this.

If you do still need help with anything please let us know.

Alex_Rm

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