on 15-12-2021 22:29
How long do I wait till my services go Live? I haven’t had a text that I have to reply go to yet how long will I wait for this? I got my kit delivered today.
on 15-12-2021 22:38
on 15-12-2021 22:49
It says this when I scan the QR code
Don’t plug in or turn on any of the kit at the mains until we tell you to!
It’s really important that you get everything set up in the right order.
If you’ve got a TV360, you must reply ‘go’ to a text that we sent to you before you start this guide
15-12-2021 22:54 - edited 15-12-2021 22:55
Hmm. Not sure you need to that anymore.
This is what I was expecting you'd have included in your delivery
https://assets.virginmedia.com/resources/pdf/TV360.pdf
In there it says
Automatic activation
Our new boxes automatically activate when connected correctly to the Virgin Media wall socket, please follow these instructions to get set up.
on 20-12-2021 09:12
Hello @RdKm2018,
Welcome! Thanks for posting.
I am sorry for the confusion with getting set up.
Are you all connected now? Please let us know.
Many thanks,
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