on 19-03-2022 18:30
Hi
I bought a self install pack and I was trying to install today on a ntl wall socket but it doesn’t seem to work
green light on wifi
green light on internet
white on base light
which I thought was all working but then I tried to connect it doesn’t work and the green lights goes off
Can anyone please help?
Regards
kethy
on 19-03-2022 18:38
Activation number is 0800 953 9500
on 21-03-2022 18:46
Hi @Kethy
Thank you for your post and welcome to our community.
I am sorry to hear about the issues you are having with the self install.
Were you able to speak with the team since posting?
Are you still without any service?
Please pop me a reply when you can.
Vikki - Forum Team
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