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Set up kit hasn't arrived

Joining in

I ordered the set up kit it was supposed to be delivered 30/08 and it still has not been delivered. I haven't heard anything from virgin and I don't have an account number for the customer service number . 


Problem sorter

Hi @Hrjdjejej 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


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