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amybeth64
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Security question

How do I reset my security question and mobile password please , I have been sent numerous links , none of which work. I'm very very frustrated 

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Z92
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Re: Security question

Which password? 

If it's the phone password then you can change it by phoning up. 

If it's your online account password you can change it via the website. 

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John_GS
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Re: Security question

Hi amybeth64

 

Thanks for posting and welcome to the community. I'll be happy to assist with this via PM

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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