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Scam?

joao_almeida
Joining in

I have booked a session with Virgin Media to send a technician to get internet installed in my new home. My wife got a message from the number in the picture but I don’t recall providing this. They even provided accurate details about address and time. When they asked for more information I checked online and it seems to be a scam. Can someone confirm?

C061D685-FB75-43A5-8254-BB6E1425CBC9.jpeg

2 REPLIES 2

lotharmat
Community elder
I believe it's genuine:

https://community.virginmedia.com/t5/QuickStart-set-up-and/Text-from-VM-about-engineer-coming-is-it-...



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Hub 3 - Modem Mode - TP-Link Archer C7

horseman
Alessandro Volta

@joao_almeida wrote:

……… When they asked for more information I checked online and it seems to be a scam. Can someone confirm?

Also If you searched “Whole Community”  on VM Fora you should have discovered ~14 results relating to that number back to 2016. A google on public domains appear to be skewed more towards a scam because VM avoid publishing these contact details. 

Regards Tony
"Life is a Binary Inspired Turing Computed Hologram"(don't PM or @Mention me - in case ignoring you offends)
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