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bambi68
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Message 1 of 23
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Safari on Mac won’t work on virgin

Afternoon all, yesterday safari worked fine when using plus net broadband.

Yesterday when swapped to virgin broadband safari will not work. 

I can access the page in chrome, or Firefox 

but when I try safari it says server not responding.

 

i am flummoxed as to why it did work and does work on other search engines but just will not work on safari.

 

infact safari pretty much will not work on the virgin broadband.

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Message 2 of 23
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Re: Safari on Mac won’t work on virgin


@bambi68 wrote:

Afternoon all, yesterday safari worked fine when using plus net broadband.

Yesterday when swapped to virgin broadband safari will not work. 

I can access the page in chrome, or Firefox 

but when I try safari it says server not responding..


Which page are you referring to - is it the VM/Plusnet/Gmail email page or what?

Which combination of these version numbers are you using?

Operating system version and         Latest Safari version

 

Mac OS X 10.2 Jaguar

1.0.3 (August 13, 2004)

2003–2004

Mac OS X 10.3 Panther

1.3.2[1] (January 11, 2006)

2003–2006

Mac OS X 10.4 Tiger

4.1.3[2] (November 18, 2010)

2005–2010

Mac OS X 10.5 Leopard

5.0.6[3] (July 20, 2011)

2007–2011

Mac OS X 10.6 Snow Leopard

5.1.10[4] (September 12, 2013)

2009–2013

Mac OS X 10.7 Lion

6.1.6[5] (August 13, 2014)

2011–2014

OS X 10.8 Mountain Lion

6.2.8[6] (August 13, 2015)

2012–2015

OS X 10.9 Mavericks

9.1.3[7] (September 1, 2016)

2013–2016

OS X 10.10 Yosemite

10.1.2[8] (July 19, 2017)

2014–2017

OS X 10.11 El Capitan

11.1.2[9] (July 9, 2018)

2015–2018

macOS 10.12 Sierra

12.1.2[10] (July 22, 2019)

Since 2016

macOS 10.13 High Sierra

12.1.2[10] (July 22, 2019)

Since 2017

macOS 10.14 Mojave

12.1.2[10] (July 22, 2019)

Since 2018

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legacy1
Alessandro Volta
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Message 3 of 23
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Re: Safari on Mac won’t work on virgin

Can you view HTTP sites fine but not HTTPS sites in safari?
http://www.kloth.net/services/dig.php

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bambi68
On our wavelength
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Message 4 of 23
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Re: Safari on Mac won’t work on virgin

http://www.smae-elearning.co.uk

Hi, it’s a page my wife is using for studying, 

I’m on Mac OS12, it’s one of the last 3 on the list. 

 

As as I said that’s the page that highlighted the issue after that safari on the Mac just won’t work.

its ok on the phone, 

 

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bambi68
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Message 5 of 23
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Re: Safari on Mac won’t work on virgin

I could see all the sites, yesterday ( just got an unsecure warning up on the task bar on the http ) today only bookmarks work.

 

yet all other internet portals work.

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bambi68
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Message 6 of 23
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Re: Safari on Mac won’t work on virgin

I could see all the sites, yesterday ( just got an unsecure warning up on the task bar on the http ) today only bookmarks work.

 

yet all other internet portals work.

 

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Message 7 of 23
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Helpful Answer

Re: Safari on Mac won’t work on virgin

 

I’m on Mac OS12, it’s one of the last 3 on the list.” - and which version of SAFARI – 12.1.2?

This explains the “not secure” message -

http://osxdaily.com/2019/03/29/safari-not-secure-website-ios-mac/

Is the full address shown in the address bar? See this -

https://www.laptopmag.com/articles/safari-view-full-url

Do you have any customisation set - see this -

https://support.apple.com/en-gb/guide/safari/ibrw7f78f7fe/mac

Clear Safari Cache and Cookies – here’s how -

https://www.macworld.co.uk/how-to/mac-software/clear-safari-cache-3496193/

After doing all this close down Safari and open it up again.

What happens if you then search for, say, www.bbc.co.uk or http://www.smae-elearning.co.uk?

 

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bambi68
On our wavelength
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Message 8 of 23
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Re: Safari on Mac won’t work on virgin

I’m aware what the unsecure message is about, 

it doesn’t matter how I try to get to site wether I do a search, type the address in, copy the address from google and paste and search, safari on virgin will not currently do anything.

i have deleted cookies already, not done the cache yet, (that’s starting to get beyond my pay grade)

I’m just confused as to why changing the internet provider would cause such issues? 

No setting have been changed from Saturday to Sunday.

 

Will have a look as to what the exact version is when I get home from work tonight. Also no updates are available ( I checked) so whatever version it is it’s the current one.

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Message 9 of 23
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Re: Safari on Mac won’t work on virgin

Put - “safari browser won't load sites” - into a Chrome search and you’ll find that your issue with Safari is not uncommon.

See https://support.apple.com/en-gb/safari in general - and -

https://support.apple.com/en-gb/HT204098 in particular.

Apple Support has yet to come up with a “one-size-fits-all” answer to the issue, so , your options seem to be -

(a) Clear cache and cookies (when did you last do this? – adding a few new cookies to Safari connecting to VM sites might just have tipped it over the edge into a problem area),

(b) Try a private browsing tab - https://www.macworld.com/article/3340830/how-to-troubleshoot-and-fix-strange-website-errors-with-mac...

(c) Work your way through the answers suggested in the various results of the search,

(d) A complete re-install of Safari,

or finally -

(e) Stop using Safari temporarily till the next major update and try again.

Also, just noticed - Safari 13 was released on September 20, 2019 on MacOS Mojave and MacOS High Sierra.

http://osxdaily.com/2019/09/19/safari-13-released-for-mac/

 

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chenks
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Message 10 of 23
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Re: Safari on Mac won’t work on virgin


@bambi68 wrote:

I’m just confused as to why changing the internet provider would cause such issues? 


changing internet provider is not the cause of the issue.
if the page works on other browsers then that it clearly telling you the problem is with the browser, and not the internet connection.

safari is a bad browser, simple as that.

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