Just received the 608 update. No real performance figures or latency measurements as yet (as they don't matter to me as much as some - but borked hardware is borked hardware and should be repaired as a matter of principle), but happened to be in the right place at the right time to look directly at our "favourite" Superhub 3 as it automatically entered its firmware update procedure.
Turns out the SH3 drops all connections and a very short time thereafter flashes all three usually-green (WiFi etc) fascia lights red, briefly, during an FW update.
The UI seems to have undergone some optimisation, in that it no longer labours under the "catastrophically slow" category. Yet, they still haven't (and this is deeply irritating) made the initial password entry in to a standard unreadable password entry.
I work from home a couple of days a week typically, and use Cisco Jabber to videoconference. It's super susceptible to jitter and I've noticed that audio and video no longer freeze for half a second every 5-10s, and people on the other end have commented that my video and audio is much better than it was previously for the same reason.
Anecdotal (well, apart from the network monitor I have assessing ping and jitter every two hours, which has also showed far more consistent values, almost as good as when I was on FTTC);
Rumour has it that a pin hole reset could result in the firmware being downgraded to the current official release. A pin hole reset has an extremely small chance of causing the new firmware to be installed, you could try it, if it doesn’t work you will just have to wait for the official release.
A Reset and a Reboot would do the exact same thing.
Don't reset it, reboot it and see if it fetches a new one. They can Force an update or they can have it grab an update. If it restarts then it would grab one if it is there.
And can firmware fix hardware issues, no, but you can move the faulty processing from the faulty bit of hardware to the bit of software that is running. I think that's what the fixes are doing (but not sure, don't have Hub3, not kept up much with this issue either). But I am watching enough Cause... I watch ;P.
---- I do not work for VM, but I would. It is just a Job.
I would also make websites for them, because the job never seems to require the website to work.