Router moved to different room

[JulieBanks]

Hi

I would like my route to be moved to another room. How do I go about getting this done and how much does it usually cost to get this done?

Thanks 

[MOD EDIT: Subject title changed for clarity]

[japitts]

A non-fault callout costs £25

You can book this via the faults reporting route - 150 from a VM phone, 0345 4541111 from any other phone. Or if you'd prefer - waiting on this form for a staffer to respond. But the staff don't tend to monitor this "chatter" section of the board so the post will need moving. I've just done that for you.

[Ashleigh_C]

Hi there @JulieBanks 

Thank you so much for your post and welcome back to the forums. 

Thank you also to @japitts for their help and advise so far. They are corrected and call outs for a Hub relocation would be £25

Have you been able to speak to our teams in regards to this at all or do you still require assistance? 

Thanks again. 

[JulieBanks]

Hi Ashleigh

No,  I haven’t spoken to anyone yet about getting my router moved.

Thanks for your help .

Julie Banks 

[Matthew_ML]

Hey JulieBanks, thank you for confirming this.

I will send you a PM, so we can look into doing this for you.

Please look out for the purple envelope. Thanks