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Router hasn’t been delivered

Joining in

On the 27/06/23 I purchased a router which was supposed to be delivered on the 30/06/23. Now it’s the 3/07/23 and it still hasn’t been delivered. Anyone else has an issue where it hasn’t been delivered. I’m also unable to create a myvirginmedia account so I’m unable to track the delivery either. 


Problem sorter

Hi @MattAndo15 

Thank you for reaching out to us here, to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


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