cancel
Showing results for 
Search instead for 
Did you mean: 

Returning old kit

TylerMjk
Joining in

How do I know what I have to return when I get my new kit 

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @TylerMjk 

It will depend on which you equipment you have as to whether it needs returning. When you receive yuor new kit there should be a returns label enclosed if you need to send your old kit back.

 YOu should also be able to check <<< This link >>>  to make sure if your equipment will need returning

If the kit doesn't need returning there's also a link on the same page detailing local recycling points.

if needed you can also request returns packaging using <<< this link >>> 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Corey_C
Moderator
Moderator

Thanks for your post and welcome to the Community Forums, TylerMjk,

 

newapollo is correct, and those links should help you identify which equipment needs returning.  Let us know if you need further help.

 

Cheers,

Corey C