on 21-02-2022 10:51
My service ended this weekend so now i have 2 x Tivo boxes, 1 x Hub 4 to return. I've not received any information from Virgin Media on what to do with this equipment?
Answered! Go to Answer
on 21-02-2022 14:21
HI @pdampier
The returns packaging is normally sent out around 10 days after the account and services are disconnected.
on 21-02-2022 11:05
https://www.virginmedia.com/help/virgin-media-return-or-recycle-equipment
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on 21-02-2022 13:33
Thanks - but thats the problem. Step one of that is:
"When you leave us or change your services we’ll send you a pre-paid postal returns pack for any kit you need to return."
I've not been sent anything.
on 21-02-2022 14:21
HI @pdampier
The returns packaging is normally sent out around 10 days after the account and services are disconnected.