on 28-12-2021 09:56
I have upgraded my account to a V4 modem etc. And I am supposed to return my equipment via collectplus. I live alone, I have a lung condition, and I'm not very strong. I don't drive anymore because of same. Is there any other way to return the kit?
on 28-12-2021 11:04
If you wait here a day or two a VM Mod will be along to advise.
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on 30-12-2021 11:12
Hi DudleyBrooke,
Thank you for your post. If you have received new equipment we would normally request the old equipment returned.
Can you confirm what equipment you had prior to this new device?
Was it the Hub 3 or an older one?
^Martin
on 05-01-2022 11:21
It was a hub3 and the TV box.
on 07-01-2022 16:46
Hi @DudleyBrooke
Thanks for the reply.
I'm going to drop you a private message now, please keep an eye on your inbox.
Regards
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