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Griff03
Joining in
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Reset Home Hub 3.0 every 2 days

I’ve had intermittent internet now for 3 days which does not seem like an uncommon problem.

i have been told by the call handler I must reset my hub every 2 days I suppose until I get rid of virgin. I said this doesn’t sound right but he was very insistent. 

Has any one else been told this 

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jpeg1
Trouble shooter
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Message 2 of 4
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Re: Reset Home Hub 3.0 every 2 days

That is absolutely wrong. 

Occasionally it might be necessary to do a reset if there is a problem. Otherwise the Hub should be left alone to run continuously without any interference.

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DavidJWalker
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Re: Reset Home Hub 3.0 every 2 days

that is wrong very they the call handler i always tell them up right is wrong i say reseted my router every 2 days back and someone to come out and sort it you get free call outs even if your router has a problem or power levels can be high look on the routers url and check the router without logging in and post them if its more then 10 you need one and -10 you need someone to come out

My Broadband Ping - Virgin Media 350MB


Using VIVID 350 Optical Fibre




Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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Adduxi
Super solver
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Message 4 of 4
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Re: Reset Home Hub 3.0 every 2 days


@DavidJWalker wrote:
that is wrong very they the call handler i always tell them up right is wrong i say reseted my router every 2 days back and someone to come out and sort it you get free call outs even if your router has a problem or power levels can be high look on the routers url and check the router without logging in and post them if its more then 10 you need one and -10 you need someone to come out

Slight correction, power levels should be between -6 to +10  🙂

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