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Boxy1
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Replacing TV box, channels won’t load, 33%, s102. Need a signal sent to the TV box, can anyone help? Thx

Need to activate my new TV box.

Replacing faulty tv box.

broadband all up and running.

have error code s102. Tv channels will not load on new tv box.

apparently it needs an activation signal.

can anyone help with this.. don’t really want to spen 2hrs on the phone explaining to VM..

 

many thanks in advance

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dnpark38
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Re: Replacing TV box, channels won’t load, 33%, s102. Need a signal sent to the TV box, can anyone help?

It could take a week for VM to respond here so maybe best to phone your fault in.

I've Googled this and lots of your error around in your case from reading it seems it is your serial number that's wrong in their records because of box being changed.


"VM 50 Mps Broadband and anytime phone."
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Forum Team
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Re: Replacing TV box, channels won’t load, 33%, s102. Need a signal sent to the TV box, can anyon...

Hello Boxy1,

 

I am really sorry to hear this has happened, Have you contacted our team on the phone yet?

 

Thanks Joe_F

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