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hamm55 · ‎23-12-2021

Please could someone give me a contact number or email address for replacement of the brown box. My front has come off and now have wires exposed.

thanks

Graham_A · ‎23-12-2021

The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

Or wait here for the VM Forum Team to contact you via this thread.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Graham_A · ‎23-12-2021

The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).

Or wait here for the VM Forum Team to contact you via this thread.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Carley_S · ‎27-12-2021

Hi @hamm55

Welcome to the community!

If you still need help with getting the front to the omnibox fixed, let me know and I can start a private chat so we can book an engineer for you.

Here to help 🙂
Virgin Media Forums Agent
Carley

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Replacement brown box