on 07-03-2022 11:17
Could you send an engineer to replace the external Omnibox for my Virgin broadband?
on 07-03-2022 11:54
Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait a day or two for a VM staff member to get to your post.
on 08-03-2022 08:06
Hi robertito,
Thank you for your post and welcome to the community.
I'm very sorry to see this. We can certainly look to get someone out to get this fixed for you.
I will private message you to confirm some details.
^Martin