Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Just joined
303 Views
Message 1 of 2
Flag for a moderator

Remove services

I want to remove services from my package. I am out of contract and want only my broadband not the TV package.

I have tried calling this number 0345 454 1111 but it is impossible to get through.

I personally find it disgusting that Virgin only allows the removal of services by phone or letter.

But they will happily take my money via an easy to use process if I want to add services.

This is so obviously a cynical and underhand way of extracting as much money as they possibly can from people even when hey no longer want to use a service.

SHAME ON YOU Virgin!!!

Do the right thing and make it as easy to remove services as it is to add them.

I'm close to leaving for another provider. 

Tags (1)
0 Kudos
Reply
Highlighted
  • 7
  • 0
  • 0
Forum Team (Retired)
Forum Team (Retired)
284 Views
Message 2 of 2
Flag for a moderator

Re: Remove services

Hi try the text  which has been set up in the absence of the phone route, 07533051809 leave your details they will get back to you. 


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply