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Justjizzy
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Removal of outside of property box and cabling

Hello, I have just moved into a new property in Wanstead and have an outside box on the wall and cabling across my front garden.

It is really unsightly and I also may need to remove the wall soon, how do I go about getting this removed?

thanks so much in advance

J

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LittleMick73
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Re: Removal of outside of property box and cabling

Hi you could try phoning 0345 454 1111 and ask, although I will warn you that if you are not a virgin customer you will find some call centre people will not no what to do regarding this, do a search on here and read some of the answers and comments regarding the issue. Regards Micky
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Justjizzy
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Re: Removal of outside of property box and cabling

Yes that was an issue, they didn’t seem to understand. Is there anyone on here that can assist?

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lotharmat
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Re: Removal of outside of property box and cabling

Attach some photos - this will help the forum team to rectify!



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Serena_C
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Re: Removal of outside of property box and cabling

Hi @Justjizzy

 

Welcome to our Community Help Forum 🙂

 

Thank you for making your first post regarding the removal of the box and cabling outside of your home.

 

Please can you post a few photos of the box and the cabling so we can look into this further for you?

 

Many thanks,

 

Serena

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Justjizzy
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Re: Removal of outside of property box and cabling

Hi, sorry for the delay.

please find photos of the box and cabling

FB181A4F-0F8E-43FA-A40B-5239EBF3FE62.jpeg

D9CEE191-2FBE-4C2A-9E91-6AD6A794B97B.jpeg

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Serena_C
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Re: Removal of outside of property box and cabling

Thanks for the images @Justjizzy

 

I will raise this with our Area Field Manager for removal.

 

I just need a few personal details from you, so I shall send you a private message for those now. Please look our for the purple envelope in the top right corner and respond when you can 🙂

 

Best wishes,

 

Serena

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Serena_C
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Re: Removal of outside of property box and cabling

Thank you for responding to my private message @Justjizzy

 

I have raised this with the Area Field Manager now.

 

Best wishes,

 

Serena

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