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Relocation of cable

stav-67
Joining in

on ‎19-01-2024 17:05

Hi all new to forum so not sure what to do. Was wondering the best way to get an engineer round to relocate my cable as moving tv in the lounge. Thanks for any help

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2 REPLIES 2

Adduxi
Very Insightful Person
Very Insightful Person

on ‎19-01-2024 17:19

Standard £25 fee for non fault call out to relocated and re-cable as necessary.

If you wait here a day or two a VM Mod will pick this up and discuss directly with you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Beth_G
Forum Team
Forum Team

on ‎22-01-2024 10:50

Hi stav-67

Welcome to the Community Forums!  Thanks for your first post.

Everything Adduxi has advised is correct - we can send an engineer to relocate your equipment however there is a standard charge of £25 for the visit.

Let us know if you'd like us to book this in for you and we can send you a PM.

Thanks!

Beth
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