on 18-06-2022 07:45
Hi all,
Can someone please help with my hub, the light around the hub are slowly flashing white.
When I sign in it says there has been a registration failure.
The internet would suddenly work again for a few minutes but most of yesterday I had no internet.
Thanks
on 07-07-2022 07:31
No one can help you if you don't do the necessary tests. The first one is the BQM.
on 07-07-2022 08:06
Down again this morning. Thanks.
on 07-07-2022 08:08
Never heard of a test.
the link previously supplied comes up with bizarre ads all over the screen, no download button or whatever.
this is honestly ridiculous.
on 07-07-2022 08:30
Done the ten thousandth reset today using the pin hole, unplugging everything and still nothing. No internet again, like it goes off everyday.
Sort this today because I’m not having it anymore. This is beyond shambolic and it’s removed everyone off in the home who are trying to work from home but can’t because you can’t offer a stable connection in the slightest.
Sort this out now.
[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]
on 07-07-2022 08:44
Only you can progress this, by following the advice in #6.
on 07-07-2022 08:49
As I did. I’ve reset numerous times.
on 07-07-2022 08:50
Read the rest
on 07-07-2022 08:51
Read the rest of my replies
on 09-07-2022 15:01
Hi Hanstmat
Are you having issues with setting up a BQM so we can take a look at what is happening at your end.
When you click here - this should take you to a page where it say 'Create a new monitor' please click this phase and it'll prompt you to add in your details.
Once this is set up - Give it a while to gather data and then click 'Share Live graph' and paste the 'Direct Link' into the forum
Once we have this extra information we will be able to offer you the further support you need!