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terrynaj9
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Registering

Hello, I've just ordered a 12-month subscription. I've been trying to register to access my account online but have failed to register properly. I've followed all the instructions on the site and emails but when I go to login I keep getting; 'We're sorry, we're having trouble signing you in to your account. Please check your username and password and try again.' When I go to retrieve my username or password, I fill in the information needed, then I get an error page. Can anyone help?
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Forum Team
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Re: Registering

Hi terrynaj9, 

 

Thanks for your post and welcome to our community 🙂

 

I'm sorry you're having some issues signing in online, can you confirm if you've had your services installed yet?

 

Kind regards, 

 

Alex_Rm

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