on 30-11-2021 15:52
Hello Virgin Media,
We've discovered more cables hanging loose. This one is located at 4 Turberville House, Moat Place, London, SW9 0UP. Sky have said the cables hanging on the dish could damage it.
Please advise on how soon the repair can be completed.
Regards,
SW9 Repairs
30-11-2021 16:33 - edited 30-11-2021 16:35
You already have a live thread addressing this issue - stick with that one for comments
https://community.virginmedia.com/t5/QuickStart-set-up-and/Refix-Loose-Cables/td-p/4806190
on 30-11-2021 17:51
Think this is a different set of cables?
Also, after 3 months of inactivity from VM, think another post is warranted, if more cables from same location are now loose??
How long are customers supposed to wait??
VM are well known for not doing anything, and 'burying their heads in the sand' and ignoring problems
Also, who would be responsable if those 'hanging loose' cables caused further damage, considering VM have know about them for 3 months??
Health and safety issue perhaps??
on 04-12-2021 13:21
Good afternoon @SW9Repairs.
Thank you once again for your post.
I have raised this with our area Field managers in the hope we can get this resolved.
Kind regards,
Zak_M
on 06-12-2021 14:23
Thank you.