I had a reffered a friend and he used my reference link to join the virgin media.
He informed that he had not got his credit and I checked mine where I am also unable to see the credit.
Also he is chasing the customer services and they had asked me to contact. I am unable to get hold of any customer service
I have a mail that i referred.
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Thank you for your post. I'm sorry to hear this.
Has your friend had the services installed? If so what date was this?
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He had raised the setup on 13th May.
Can you confirm how you did the referral?
3 weeks ago
I recently joined virgin media from a friend's referral and neither of us have received our £50 credit
Welcome to the community 1ware2joshua3, Sorry that your first visit is due to a problem that we have created by us not adding the credit to your account.
I would need to take a further look into this via a private message, which I will send over in a few moments, please reply and I can get this started.
Thank you for the response