have just received my first bill, and the refer a friend £50 discount hasn't been taken off the overall bill. Does this mean I haven't received the discount or is it just not included in the bill breakdown? Thanks in advance for any advice 😁
Thanks for joining us and welcome to the community
It usually means it needs to be checked as for a new customer it should be o their first bill.
For us to investigate this for you please pop back to my PM.
I have sent a PM to you that you can find on the top right in the purple envelope and if you can pop back to me on this that would be great.
Hope to speak soon!
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