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Carolh300
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Refer a friend £50

I have not received the £50 refer a friend credit yet and my brother in law followed the link on the email we both received with my details in it.

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Forum Team
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Re: Refer a friend £50

Hi Carolh300,

 

Thanks for your post, sorry to hear you've not received your Refer a Friend credit. It sounds like you've followed the correct process so I'm going to send you a PM (little plum envelope in the top right hand corner) if you can respond to that so I can take a closer look at this for you Smiley Happy

 

Many thanks,

 

ALEX_RM- Forum Team

Carolh300
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Message 3 of 14
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Re: Refer a friend £50

Okay thank you

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Carolh300
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Message 4 of 14
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Re: Refer a friend £50

I've still not received your pm 

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Forum Team
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Re: Refer a friend £50

I can assure you I sent this on Tuesday Carolh300, I'll send it again Smiley Happy

 

ALEX_RM- Forum Team

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Carolh300
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Message 6 of 14
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Re: Refer a friend £50

Thanks I have received your pm now and have replied x

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Dragosh116
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Message 7 of 14
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Re: Refer a friend £50

Same issue, so far i think i have 4 or 5 friends wich joined virgin media couse of me, only one friend was registered like a referal

One of them have already more than 1 month with virgin, already disappointed

Nobody can say something was wrong with referal link, couse before to pay for contract , that "£50 referal credit " already was listed....

 

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Carolh300
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Message 8 of 14
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Re: Refer a friend £50

 I've been nothing but disappointed with Virgin since I joined them. The customer service is absolute rubbish there standard of care is below zero.

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Monacska
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Message 9 of 14
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Re: Refer a friend £50

I went through the same procedure and the £50 don't show up on my first bill. I called Virgin sent them the email with the referal email I received. Hope can be sorted soon and someone can help me here.

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colinbloke
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Message 10 of 14
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Re: Refer a friend £50

Hi, we're also in the same boat insofar as not receiving our £50 and neither has our daughter whom we referred. The 'pretty easy' approach we took was to send a text to 80011 using the prefix RAF and so on. This was back in November and still nothing. ?

Thanks

Colin

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