on 20-11-2021 13:54
My WiFi hub has permanent red light in ventilated area on table. Not overheating, have reset but still has red light
on 20-11-2021 15:18
Hi Donna012,
Thanks for posting and welcome to our community 🙂
I'm sorry to hear you've had some issues with the lights on the hub.
So I can arrange an engineer visit I'll need to confirm a few details with you, I've popped you over a private message (purple envelope, top right hand corner)
Alex_Rm
on 21-11-2021 09:42
Hi Donna012,
Thanks for confirming your details via private message 🙂
I've arranged an engineer visit, you can view the time and date of the appointment via your online account here
Alex_Rm