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Red light on hub

Donna012
Joining in

My WiFi hub has permanent red light in ventilated area on table.  Not overheating, have reset but still has red light

2 REPLIES 2

Alex_RM
Forum Team
Forum Team

Hi Donna012,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear you've had some issues with the lights on the hub.

 

So I can arrange an engineer visit I'll need to confirm a few details with you, I've popped you over a private message (purple envelope, top right hand corner)

 

Alex_Rm

Alex_RM
Forum Team
Forum Team

Hi Donna012,

 

Thanks for confirming your details via private message 🙂

 

I've arranged an engineer visit, you can view the time and date of the appointment via your online account here

 

Alex_Rm