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Ablaze027
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RCS Partial Service & No Ranging Response T3

Please help and let me know if there is anything I can do to resolve; or do I need a technician to come out? 

 

Thank you 🙂

Time Priority Description

31/08/2019 13:24:5Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/09/2019 09:58:33criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/09/2019 09:58:43Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/09/2019 09:59:1criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/09/2019 10:29:2Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3
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Re: RCS Partial Service & No Ranging Response T3

Hello Ablaze027

Thankyou for bringing this to our attention 

So I can look at this in more detail

I will need to take some account details from you 

Can you please check the purple envelope top right of your screen 

Gareth_L