Hi so I took out a contract which was activated on the 17th April and was told over the phone that I should Quick Start as I had Virgin Media in the past. No internet came through and was told Engineer would come on the 21st and so they did and found out the cable is damaged and that I would need to wait 2 weeks (6th May) for the team to come fix the problem. This means to be able to have connection so that means I have no internet or phone for that long (17 April - 6 May). Then I got a message saying that I can have a earlier install of 26th April via SMS and replied to them to confirm that date, now being that date they are no longer coming and have decided to not give me that choice and said 28th April instead, I then chose that and now they are saying they are going to continue on the original date (6th May). I was wondering if there are any compensation I could get or quicker resolution as it would be almost 3 weeks without service.