cancel
Showing results for 
Search instead for 
Did you mean: 

Quick start installing

Starseeker
Tuning in

My new VM quick start broadband box is arriving tomorrow. I’ve realised I have no box to plug it into only these wires sticking out the wall! How do I get an engineer to come out & fit a box? Or should I cancel & stay with Sky? 🤷🏻‍♀️

D06CC392-2BE2-4AF7-AE0A-B8BBD42642CD.jpeg

3 REPLIES 3

lotharmat
Community elder
Just waiting for the Image to be approved.

Are the wires coming through - directly opposite the brown Omnibox on the outside wall?

Sometimes there is no box on the inside - just a cable.

If that is the case - you may need a coupler:
https://www.diy.com/departments/tristar-data-cable-coupler/571706_BQ.prd?storeId=1318&ds_rl=1272379&...



------------------------------------------------------------------
Hub 3 - Modem Mode - TP-Link Archer C7

Thank you for your reply Iotharmat, I’ve got an engineer booked now. So hopefully they will sort it. 

Good - It'll be fine! (I can't quite make out the image - but the cable on the right _could_ be the one you need)



------------------------------------------------------------------
Hub 3 - Modem Mode - TP-Link Archer C7