Virgin Media Community

[Gcdonald]

Hi,

I ordered a new package and was scheduled to have a quick start self install delivered yesterday. 
I didn’t get a tracking number for the package and nothing was delivered. 

Is there any way I can track the status of the order?

[VM-Jon]

Hi @Gcdonald 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon