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Quick start hub not delivered

Greenninja
Joining in

Hello,

My quick start hub was due to arrive on Friday 3rd December.

It hasn't shown up yet and I can not track it on yodel.

Please help 

3 REPLIES 3

Christy_D
Forum Team (Retired)
Forum Team (Retired)

Hi @Greenninja 

Thanks for your post. 

Did you get an account number? Or have you received the text to say it would be dispatched?

Many thanks,

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


I received a text telling me that Yodel would send me a two hour window Slot when my new hub would be delivered. I had no communication from yodel. I got an order reference number telling me when it will be delivered.

Christy_D
Forum Team (Retired)
Forum Team (Retired)

I'll pop you a private message to see if I can help you.

Thanks,

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more