on 24-01-2022 15:26
The courier lost our quick start kit and there seems to be no way to get another sent out. Do you really have to give up on getting Virgin Broadband and go to another provider if this happens. It seems mad!
on 26-01-2022 16:22
Hi Helphelphelp1,
Thanks for your post and welcome back to the community!
From checking our systems it seems that you have received the kit.
If you do have any issues then please don't hesitate to contact us!
Thanks,
