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ckaye82
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Puk code hell

so I have just swapped from o2 to virgin got phone unlocked now its asking for puk code as sim is locked used the one linked to my account online plus another that virgin gave me and still it will not work what do I do next please please please can someone get it to work

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jbrennand
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Re: Puk code hell

you will get a quicker/better response in the VM Mobiles forum

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Services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Forum Team
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Re: Puk code hell

Hi Ckaye82, 

Sorry that you're having some issues with the PUK code. 

So the handset you're using, is this locked to use with any network? 

If neither of the PUK's are working and the handset can be used with any SIM then we will need to send you a new one. 

So that I can find out more I'll pop you a personal message and we'll take it from there. 

Smiley Happy 

Emma_C - Forum Team
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