I was good advice because I definitely had my router in the wrong mode. It's now in wireless router mode but it still doesn't seem to connect to the internet.
The input connection on the router is an RJ11 so I had to get an RJ45 to RJ11 cable to connect from the Superhub to the router so I only have one of these cables (its a cat5e) and am unable to change the cable to test if it's that, but it's unlikely to be a fault in a new calbe right?
Is there anything else anyone can suggest I might be doing wrong?
correct me if i have it wrong but thats an ASDL modem router - if so its not what you want - you need a cable router
so if you bought it new send it back - if it came at a good price you can use it
the instructions in the link you posted seem ok - if they infact work the mistake you have made is the cable connection forget the RJ11 and go lan to lan
what will work afaik is hub3 in router mode and the VR900 in access point mode - assuming it has one
a third option is turn off DHCP on the VR900 set its ip to something other that 192.168.0.1 connect it lan port to lan port on the Hub3 and you should have wifi and the remaining 3 ports working on the VR900
VR900 router works like a charm with Virginmedia. Fact that router is fitted with a modern doesn't mean it must work as one.
This is how it worked for me.
RJ45 cable goes in the socket closest to the coax cable on the VM superhub and socket 4 on the VR900. Grey RJ11 socket will not work with VM service.
Turn the router on. Log in (type tpilinkmodem.net ) and click on options. Do not try to go through the initial setup as this is intended for cable.
When you click on options chose router option.
Then go through the initial setup which is very easy. For most technical questions, just leave the highlighted option.
This router operates on 2 independent networks -2.4 and 5 GHz. Just choose 5Ghz where possible. 2.4 is for older and many cheap Chinese devices. Both frequencies work together so all devices will be visible to users connected to the hub.
The only downside is that you lose one RJ45 socket, but you can leave VM and have router/modern ready for cable.