on 13-09-2022 12:32
I tried following the guide but can't seem to disconnect the previous tenant's VM cables. Are they meant to pop out?
It seems they're stuck in. I was told I wouldn't need an installer to come around as the connection was already there. I'm sure there's a simple solution that doesn't involve me yanking the thing off the wall...
on 13-09-2022 12:35
That’s possibly a screw F plug, undo it by turning clockwise, you may have to use a spanner or pliers.
on 13-09-2022 12:41
Thanks for the tip. I thought that it may need unscrewing.
Is this not a common issue then? It seems they had it installed in 2019.