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Careyhill
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Pre contractual agreement

Hi I have not had an email with my contract yet how long does it normally take i received the pre contractual agreement straight away ??

just want to know if I have been accepted or not but no one even emails you back to let you know either way 

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Careyhill
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Re: Pre contractual agreement

@virginmedia can you reply 

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Very Insightful Person
Very Insightful Person
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Re: Pre contractual agreement

it takes vm about 5 days from last post to reply here.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

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Forum Team (Retired) Kaz_A
Forum Team (Retired)
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Re: Pre contractual agreement

Hi Careyhill

Thanks for taking the time to get n touch with us about the contract.

These are usually dispatched once the account has been created and on the system for over 24 hours.

If this has not yet been sent to you I have popped a PM to you for me to support further.

You can find this on the top right in the purple envelope.

I hope this helps.

Kind regards.

Kaz


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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