For years we've had issues with our Amazon Echo dropping out when streaming the radio, a small and thing but rather annoying. Now that I've working from home more I've experience drop outs in video calls both on Teams and Zoom. This has led me to investigate the root cause and I'm pretty confident it is now related to our connection (modem or line to the cab).
I've got a SH3 in modem mode and have been monitoring the connection for about a week now. One further thing to note, my SH3 web login sometimes becomes unresponsive to load.
My BCM showing the spikes and packet loss throughout the day:
Thanks the for help guys, if this can't be sorted I'm likely going to move as I'm interested in a more stable connection rather than sheer speed! I've been monitoring 3 other connections (BT Home, BT business and Sky) and they are much more stable than Virgin.
An update on this. I phoned VM on Tuesday AM and they said my SH3 was the problem so they dispatched a new one out to me that should have been delivered yesterday, I've not received anything nor any email about the tracking of the package. Is anybody any to check where my replacement Hub is?
Sorry you've not received your new hub. I would like to investigate this further. To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.