Outside wall box

[edward32]

We have a very old wall box on the outside at the front of our property where the cable comes in. It's so old that the plastic it's made from has become brittle and the closing flap is broken. How to I go about getting this replaced?

[Buffer6]

Put your query in the https://community.virginmedia.com/t5/QuickStart-set-up-and/bd-p/Setup  and wait for one of the Forum staff to reply

[Gareth_L]

Hello edward32

Thanks for your post 

This is something I am able to arrange 

I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L