on 29-03-2022 11:41
The recent storms have damaged the brown box outside my property and I can’t find online what number to contact to report the issue can anyone help please? TIA Amanda
Answered! Go to Answer
on 02-04-2022 10:19
Hi there @Mands84OSO, welcome to our forum and thanks for your post.
Sorry to see that your box has been damaged, I can certainly help you with this so I am going to send you a PM to confirm your details.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 29-03-2022 14:28
Call customer services on 0345 454 1111 or else wait and the VM forum team might also respond.
on 29-03-2022 15:28
Please post a photo of the outside box to allow the VM technician to get the correct parts for repair.
A VM Mod will pick this up in a day or two.
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on 30-03-2022 09:24
on 02-04-2022 10:19
Hi there @Mands84OSO, welcome to our forum and thanks for your post.
Sorry to see that your box has been damaged, I can certainly help you with this so I am going to send you a PM to confirm your details.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 26-05-2022 13:35
on 28-05-2022 13:51
Hi there @Adam-Heal, welcome to our forum and thanks for your post.
I'm sorry to see you are having an issue with your outside box coming away from the wall. I can certainly arrange for a technician to come and have this fixed for you. I'll just send you a PM to confirm your details.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules