on 30-07-2021 10:29
Hi
I'm getting virgin installed in a place I'm renting soon, so far the landlord is all ok but they wanted to know what is going to happen to the garden during cable installation. I think they're worried about it being dug up and left a mess, I tried contacting virgin via the phone but after sever questions and a call transfer the call cut entirely. Any help or knowledge on what happens here would be greatly appreciated
on 30-07-2021 10:30
Hi there
Thanks for your post!
Have you already booked in the installation? As it's advisable that you have a site survey done prior to the install so we can run through where cabling will run.
Thanks
Christy
on 30-07-2021 10:33
Hi Christy
Yeah the installation has already been booked, I wasn't made aware of a site survey. I didn't even know cabling needed to be installed until after I booked my package with virgin, I got a text day or two after booking my appointment.
Many thanks,
Brandon
on 30-07-2021 10:35
You will be best calling the pre install team - 0800 052 1734
As them for a site survey and explain that the landlord needs to know how the cable will run and they should be able to arrange this for you
Thanks
Christy
on 30-07-2021 12:27
If it’s going across grass there will be no major excavations. Normally they will just put a spade in, open the ground a few inches & drop the cable flexi duct in.
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