on 21-01-2023 16:32
The outside cover for my cables appears to have gone missing, it looks like it’s just been pulled off by someone and all the cables are exposed. Can this be fixed as I don’t want the cables being damaged
on 21-01-2023 16:34
on 21-01-2023 18:25
on 23-01-2023 20:45
Hi Michelle1017,
Thanks for posting and welcome to our community 🙂
Sorry to see the box is in a bit of a mess. So I can arrange for an engineer to come and fix this I've popped you over a private message (purple envelope, top right hand corner) to get a few more details from you. Alex_Rm
on 24-01-2023 13:54
Thanks for popping your details over via private message Michelle1017 🙂
I've arranged an engineer visit for you, you can view the time and date of the appointment via your online account here
Alex_Rm
on 24-01-2023 15:05
Thank you, it’s not showing yet but I’ll check again later
on 26-01-2023 16:25
Please let us know how the appointment goes and if you need any further help 🙂
Thanks,